
Refund Policy
At Nourish The Culture, we take pride in providing fresh, made-to-order food and enriching cooking experiences. Due to the nature of our products and services, we have the following refund policy in place:
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**Food Orders**
All food orders are made on demand to ensure the highest quality and freshness. **As a result, we do not accept returns or offer refunds** once an order has been prepared and delivered or picked up. If there is an issue with your order, such as missing items or a quality concern, please contact us within **24 hours** of receiving your order, and we will do our best to resolve the matter.
**Cooking Classes**
- **Cancellations made at least 48 hours before the class**: You may receive a full refund or reschedule for a future class, subject to availability.
- **Cancellations made within 48 hours of the class**: A **50% refund** will be issued.
- **No-shows or cancellations on the day of the class**: No refunds will be provided.
**Exceptions & Modifications**
We understand that unexpected situations may arise. If you have an emergency, please reach out to us at **[your email/phone]**, and we will do our best to accommodate you on a case-by-case basis.
By placing an order or booking a class with **Nourish The Culture**, you agree to this refund policy. We appreciate your understanding and support!
For any questions or concerns, please contact us:
📧 nourishtheculture@gmail.com
📞 [Your Phone]